 Managing and maintaining computer systems: Includes overseeing the installation, configuration, and maintenance of hardware, software, and network infrastructure

 User support and troubleshooting: Provide technical assistance to users, including diagnosing and resolving hardware and software problems.

 Security and data protection: Responsible for implementing and maintaining security measures to protect systems and data from unauthorized access, viruses, and other threats.

 System upgrades and enhancements: Responsible for staying updated on the latest advancements and recommending system upgrades or enhancements to improve efficiency and performance.

 Documentation and reporting: Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.

 Manage and input QC data in Microsoft Excel and Google Sheets, ensured data accuracy based on standard values, prepared monthly reports for the QC department, and conducted monthly inventory reviews

 Assisted in sales activities

 Ensured cleanliness of the shop every day

 Ensured sales amounts match the prices given to customers

 Conducted monthly inventory stocktaking.

 To ensure online meeting tools are ready before the meeting

 Prepare draft minutes of meetings and others

 Make a request for links for online meetings from other departments one day before the meeting (using an online form)

 Industrial Training Project - Developing an easy-to-use system using PHP (KKMM - Visitor Management System)

 Involved in the 'MALAYSIA DIGITAL ECONOMY BLUEPRINT'